When disaster strikes, it’s not just about having insurance – it’s about having someone in your corner who knows how to make it work for you. That’s exactly what WR Engineering found when they partnered with allinsure after one of the most destructive storms in Canberra’s history.
In January 2020, Canberra was battered by a catastrophic hailstorm that left homes, vehicles and businesses in ruins. Among those hit was WR Engineering, a leading provider of fencing, gates, screens and garage doors in the region. The damage was extensive.
“It looked like a war zone,” recalls Wayne, WR Engineering’s Managing Director. “There were vehicles damaged, the front of our building, our roof, our signs, our display – it looked like a bomb had hit it.”
Wayne was initially with another broker and found himself in an uphill battle. The claim process was slow and frustrating. Amid delays and a lack of support, he felt alone, stressed and unsure of whether his business would recover what it was truly entitled to under the policy.
That’s when a recommendation led Wayne to allinsure – and to Tate.
Active Advice in Action
Tate, a trusted insurance adviser at allinsure and part of the Insurance Advisernet network, immediately took action. Rather than simply picking up the pieces, he started with a fresh perspective: understanding Wayne’s business, his needs and what a successful outcome looked like to him.
This wasn’t a transactional interaction – it was a strategic partnership.
“It’s not just a tick box,” Wayne says. “Tate intimately knows our business and our wants and needs.”
Tate’s technical expertise and deep understanding of policy detail allowed him to create a tailored plan. He liaised with all stakeholders – including insurers, assessors and contractors – and cut through the noise. With his guidance, the claim progressed quickly and strategically, allowing WR Engineering to focus on what mattered most: getting back to business.
Wayne Read from WR Engineering and Tate Harris from allinsure
An Adviser Who Advocates for You
At allinsure, we believe the true value of an insurance adviser isn’t just measured in policies placed, but in outcomes delivered. When things go wrong, it’s critical to have someone advocating for you – someone who knows your industry, knows your business and knows how to get things done. Someone who understands what you are going through and demonstrates this through empathy and understanding.
That’s exactly what Tate delivered.
“It’s a proven partnership,” says Wayne. “They were able to come in and just relieve me of the stress and the burden of trying to manage this insurance process that I don’t really know anything about, and left it so I can run my business – and they can look after what they look after best, insurance.”
The Power of Proven Partnerships
This story is part of Insurance Advisernet’s Proven Partnerships campaign – real stories from real businesses where active advice and trusted relationships made all the difference. At allinsure, we’re proud to be part of this network and even prouder of the long-term partnerships we’ve built with clients like WR Engineering.
Insurance is about more than cover. It’s about clarity in chaos, a plan when there’s pressure, and people who truly care.
Whether it’s a hailstorm or a business milestone, we’re in your corner when it matters most. Get in touch with our team to find out how active advice and a proven partnership can help protect your business.
